A multilingual AI front desk for WhatsApp, Instagram, Telegram & web.
Patherle answers your customers on WhatsApp, Instagram, Telegram, and your website — grounded in your approved business knowledge, live today in English and 10 Indian languages.
Most of the world doesn't do business in English. Customers message in their own language — Spanish, Arabic, Hindi, Portuguese, and dozens more. Most businesses can't keep up, and they're losing customers because of it.
While your team sleeps, customers ask questions and get silence. Every unanswered message is a sale walking out the door.
Your English-only support can't talk to most of your market. Customers text in their mother tongue — and code-mix mid-sentence, flipping between two or three languages in a single chat, whether they're in Mexico City, Cairo, or Bengaluru. Miss the language, miss the sale.
Front desk. Back office. The person answering the same 10 questions on repeat — a full-time salary every month. Patherle handles routine answers across English and 10 Indian languages today, with more languages on the way, at 2am, for a fraction of the cost.
WhatsApp, Telegram, web chat, and voice calls arrive in whatever language — and code-mix — the customer uses. Every message carries intent the system can read.
Docs, catalog, policies, sheets, ERP exports, and CRM fields become grounded memory. Answers come from what you approved, not from guesswork.
Run a brand, an outlet, a franchise, or a client tenant in its own workspace — separate knowledge, channels, language settings, quotas, approvals, and analytics.
Patherle replies, qualifies a lead, books a slot, answers from your product catalog and knowledge base, and routes the rest to a human on your team.
Patherle detects recurring questions, unresolved intents, lead drop-offs, provider issues, and knowledge gaps — then tells your team what to fix next.
No code. No complex setup. Seriously.
Upload your FAQs, product catalog, pricing, policies - PDFs or CSVs. Or paste your website URL and review the crawl before using it in live answers.
Patherle chunks, embeds, and indexes approved content into a vector knowledge base. Retrieval, product lookup, and low-confidence handoff keep answers tied to the data you reviewed.
Someone pings on WhatsApp, Instagram, Telegram, or web chat in any supported language, code-mixed or not. Patherle replies from your docs, and low-confidence questions hand off to your team for review.
Each one runs the same loop — a customer message in their language, the approved evidence Patherle retrieved, the action it took, and the gap it surfaced for your team.
रिटर्न पॉलिसी क्या है? ऑर्डर #4821
Policy doc · returns accepted within 7 days of delivery
Answered in Hindi and checked approved order context — no human needed.
Return window phrased 3 ways across docs → recommend one canonical answer.
ಬೆಲೆ ಎಷ್ಟು? 50 ಯೂನಿಟ್ಗಳಿಗೆ
Catalog · bulk tier: 50+ units priced per approved rate card
Quoted the tier, captured bulk intent, prepared the CRM handoff.
Bulk pricing asked 12× this week → recommend a public tier table.
Can I book a demo tomorrow afternoon?
Calendar · open slots tomorrow 11:00 and 16:30
Shared the booking link and offered the 16:30 slot.
After-hours availability unclear → recommend confirming working hours.
Illustrative flows built from real Patherle capabilities. Low-confidence moments route to a human; nothing high-stakes changes on its own.
A multilingual AI front desk for WhatsApp, Instagram, Telegram & web chat — approved-knowledge answers, intelligent model routing, AI Assist for marketing, sales, support, alerts, and organization management, plus optional voice. Built for real businesses worldwide, not enterprise boardrooms.
English and 10 Indian languages are live today — Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Bengali, Gujarati, Punjabi, Assamese. Spanish, Arabic, Portuguese, French and more are on the roadmap. Patherle detects the language your customer writes in and responds where the configured provider can serve it.
Front-desk reception, lead qualification, after-hours phone agents — in private preview. Two options are planned: Signal (English-first) and Kathā (English + 10 Indian languages). Pricing shown when voice opens.
Semantic search retrieves relevant chunks from your knowledge base so answers stay tied to your approved business data. High-stakes replies can still use human review.
Knowledge-grounded AI powers knowledge-backed replies, campaign drafts, AI Sniper Ping, lead scoring, knowledge-gap recommendations, and operator prompts for alerts, provider errors, tenant issues, and support workflows.
Low-confidence and high-stakes questions hand off to your team instead of guessing. Review, correct, and approve replies in the dashboard — every correction sharpens the knowledge base.
HITL · review & approvePlugs into the WhatsApp Business API, Instagram DMs, and a drop-in web chat widget — one front desk across every channel. Your number, your brand, Patherle's brain powering every reply.
WhatsApp · Instagram · Web ChatRun branches, brands, or outlets from one dashboard. Each workspace keeps its knowledge base, channel credentials, quotas, language settings, and analytics separate.
See trending questions, cited docs, knowledge gaps, provider health, bot-quality signals, and service logs before small issues become customer-visible problems.
Capture requirements, score leads, draft AI Sniper Ping messages, suggest next-best actions, and route hot conversations into CRM or booking follow-up.
captures, scores, and routes leadsSync your product catalog, exact pricing, and payment links from a sheet, CRM, or ERP into the knowledge base — and keep it current as stock and prices change. Patherle retrieves and presents them like a trained sales agent. Your best rep, 24/7.
Embed your scheduling link (Calendly, Cal.com, or custom). Patherle detects booking intent in any configured language and drops the link. No human needed to schedule a single call.
booking intent detectionPremium info stays locked behind a lead form. Patherle collects contact details before revealing pricing tiers, exclusive offers, or detailed specs.
Answers stay grounded in retrieval over your approved knowledge base, with model routing per language. English and 10 Indian languages are live today, with more global languages on the way.
More languages are rolling out in beta — tell us which one you need and we'll prioritise it.
Bring approved knowledge and live customer channels in; route qualified leads, bookings, and handoffs out to the tools you already run. You decide what's connected and what stays human.
Connector availability and direct sync depend on the system and your plan. Anything without a native path connects via custom webhook or CSV import.
Voice is a separate add-on, launching after chat. At launch it answers calls in English and 10 Indian languages — with more global languages on the voice roadmap — grounded in the same approved knowledge as your chatbots, with human review on the flows that matter. Pricing and checkout appear when voice opens.
Built for teams whose customers still pick up the phone — reception, lead qualification, order status. Two voice options are planned at launch:
Enterprise plans add custom voice routing, signed-order support terms, and volume pricing.
Two published plans plus enterprise — the same price in every country, shown in USD. These are preview prices while Patherle is in private beta: self-serve checkout opens at public launch, so for now you join the waitlist and we set you up. Voice is a separate add-on, priced when it launches.
One global list price, in USD, for every market — no regional price books, no surprise markups. Prefer to be invoiced in your local currency? That's a billing option, not a different price.
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Sync your business data from the ERP you already run — global platforms and regional favourites alike.
Tally
Zoho
QuickBooks
Vyapar
SAP B1
Ent
Busy
Ent
Marg
Ent
Oracle
Ent
Ent = Enterprise-only connector. Others ship on Growth and Enterprise.
Planned: direct ERP sync for customer-approved data import
…and push every lead & conversation into the CRM or help desk you already run.
Zoho CRM
Zoho Desk
Connect via native OAuth, API key, or webhook — leads & chats flow automatically. Custom webhook fits any other CRM. Ships on Growth and Enterprise.
No code. When your beta access opens: upload your docs, test the answers, then connect live channels.
Request beta access →Private beta today — join the waitlist and we'll set up your workspace when your spot opens. No payment to join.